Over 50+ Years of Combined Experience
Ally Heating | Air Ally Heating | Air
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FAQ

    • What is the interest rate on the financing?
      We have all types of financing options available. We have 12 months and up to 60 months, depending on credit you can get as low as 0% financing. We also have 24 months same as cash. *OAC
    • Do you offer financing?
      Yes we do. Payments start as low as $69.99/mo
    • What does S.E.E.R rating mean and how does this affect me?
      SEER stands for Seasonal Energy Efficiency Ratio and should be an important deciding factor in which air conditioning unit you choose. In Texas the minimum SEER contractors are allow to sell is 14 SEER. With some manufacturers a SEER rating can be as high as 25 SEER. An air conditioning’s SEER rating is compared to an auto’s mile per gallon, the higher the better.
    • Are there any health benefits that come from cleaning an HVAC unit?
      Yes maintaining a clean system ensures the system performs at peak efficiency. From air filters to evaporator and condenser coils should stay clean to optimize efficiency.
    • When should I have my air conditioner service?
      Maintenance on the system should be done yearly to maintain your system is running at best efficiency possible. We offer bi-annual service agreements with winter checks for the heating system and spring checks for the air conditioning system.
    • Are there filters that are better than others?
      Yes filter come in many sizes and thickness. we recommend most pleated filters due to pleated filters have a great merv rating. A MERV rating is a numerical value ranging from 1 being the lowest efficiency to 20 being the highest efficiency.
    • How often should I replace my filter?
      Most filters that are 1″ should be changed every 30-45 days. However 4″ filters can be changed every 4-6 months. With the substantial usage our ac systems run in texas, its very important to keep the filters clean to optimize system efficiency.
    • What does it mean when my air conditioning Freon lines are freezing?
      Although it could be a sign of a significant repair issue, most causes are dirty air filters.
    • How do I know what size the unit our house needs?
      It is very important to run heat load calculations on home to determine the correct size/tonnage needed to properly cool the home. A system too small will not remove the necessary heat to cool properly and an over sized system will short cycle and not run long enough to dehumidify the home. Load calculations are very critical for proper sizing the correct system for comfort.
    • Is R-22 Freon going away?
      Yes. The US has agreed to 100% phase out on import or production by January 1, 2020 because its damaging effects on the ozone layer. This has driven up the cost of R-22 since 2015 and will continue to increase in cost for R-22 refrigerant. For older units that were installed in 1980’s and 1990’s, your A/C unit probably still uses R-22. Currently we are required to use R410A refrigerant.
    • How long does it take to install a new HVAC unit?
      In most cases a new HVAC complete system can be installed one day usually within 8 hours. However, in some situations, installations could take over 8 hours but completed same day.
    • Does the service come with a warranty??
      Absolutely! We warranty all our service and repair work for a period of 90 days and most parts are warrantied for a period of 1 year. All equipment installations have a 1 year labor warranty on standard 14 SEER equipment and a 2-3 year labor warranty on 16 SEER and above equipment. All equipment has a 10 year parts warranty when registered.
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